Get answers to questions we hear most from creative brands considering a web design or SEO project.
Will you just build my site and ghost me?
Absolutely. Our philosophy is to build relationships, not just deliver and disappear. Every project includes a handoff meeting where we walk you through everything — how to update content, use analytics, manage SEO. Plus, we offer ongoing support packages if you want us to continue optimizing your site post-launch.
Do you offer ongoing support or just one-time builds?
It depends on your package. Our Start plan ($5k) includes 4 weeks of post-launch support. Professional ($10k) includes 8 weeks. Enterprise ($15k+) includes 3 months of ongoing optimization and strategy calls. After that, support is available month-to-month.
Why should I choose Rainmaker over a freelancer or big agency?
We're built for creative industries—galleries, agencies, nonprofits, SaaS. We understand your buyers, your visual story, and how to turn browsers into inquiries or customers. We're also obsessed with speed: most projects launch in 4-8 weeks, not 3-6 months like bigger agencies.
How does your process actually work?
Our process is simple: Audit → Strategy Call → Design Proposal → Build → Launch → Optimization. We'll do a full audit of your current site, identify gaps, show you what winning looks like for your industry, then build the solution. You're never guessing what we're doing or why.
How do you measure success?
We track results that matter: leads, inquiries, customer acquisition, social shares. For eCommerce, we monitor revenue. We don't just hand you a site; we give you clear metrics on how it's performing against industry benchmarks and how to improve it.
What if I'm not happy with the results?
Yes. If the site isn't generating the results we promised after our post-launch optimization period, we'll keep refining it for free until it does. We're confident in our work because we've done this hundreds of times. Your success is our success.
Still have questions? Email us at info@rainmaker-art.com and we'll get back to you within a few hours.